Shipping & Returns
Talk to me. Where does Nudestix ship to and how much does it cost?
We currently ship to all 50 states, Puerto Rico and Canada. You may experience longer delivery times when shipping to Hawaii, Alaska and Puerto Rico.
Remember to go big or go home — all orders over $49 ship for free!
How long till I get my Nudestix fix?
We offer two shipping speeds because sometimes, your perfect nude glam just can’t wait!
- Standard Delivery (7-9 Business days): $10 on all orders
- Expedited Shipping (3-5 business days): $15
How can I track my purchase?
Once your order is shipped, you will receive a tracking number and a link via email so that you can follow your package’s journey all the way to your doorstep.
Returns & Exchanges
Help! Can I return my product?
Of course, #BabeBoss!
All returns must be processed within 30 days of receiving the order. Product must be unused, complete with original packaging (tin, sharpener, cap and vellum paper). You will be refunded in full to your original form of payment once we have received the returned products. Please note, your original shipping charges and return shipping costs will not be refunded.
How do I return my order?
Simply pack your order back in its original packaging, take it to your local UPS, USPS or Fedex location and send it back to our return address! Make sure to get a tracking number when you return your order so that your package arrives without delay or complication.
Shoot us an email at firstname.lastname@example.org with your original order number so that we can process your return as quickly as possible.
Please address to:
59 Alness Street Unit 2
Toronto, ON M3J 2H2
If you have any other questions, please feel free to contact us at email@example.com.
The color wasn’t a match. What’s your exchange policy?
We want our Nudestix products to work for you. If you have received your product and the color does not work with your skin tone, feel free to exchange it for the correct shade!
We will accept exchanges within 30 days of you receiving the order. Products must be unused, complete with original packaging (tin, sharpener, cap and vellum paper).
If you need help finding the right shade, we’re here for you! Email us at firstname.lastname@example.org or hit us up at @Nudestix on Instagram and we will guide you to your perfect makeup match.
How long does it take to process a return?
Credit card refunds take up to 10 business days to appear on your statement. If you are shipping the product to our fulfillment center, please allow 10 business days for the refund to show up on your credit card statement.
Oops, my order wasn’t right. What now?
Our bad. If you received a product that is different from what you ordered, we are SO sorry! Please contact us as soon as possible and we will take care of everything. Email: email@example.com
Where should I drop off my return or exchange package?
Just drop the package off at any UPS, USPS or FedEx location. And don’t forget to get a tracking code!