Our return & exchange policy, outlined here, specifies that once a product is opened, used, or swatched it becomes a final sale and is not eligible for a refund. Please note that returns will be offered if the product is in its original packaging, unopened, in saleable condition, and include the original packaging (tin, sharpener, cap, paper insert, and any accompanying items such as samples or free gift with purchases within the 30-day return period from original date of purchase.

A full refund to your original payment method will be processed upon receipt of the returned products and verification of their unused condition. Please allow up to 10 business days for the refund to be processed. Reimbursement of funds will be allocated back to the original form of payment used for purchase.

NUDE BEAUTY BOX 10-YEAR ANNIVERSARY LIMITED EDITION Return Policy No refunds shall be given in relation to purchases of the NUDE BEAUTY BOX 10-YEAR ANNIVERSARY LIMITED EDITION. If any of of the products within the NUDE BEAUTY BOX 10-YEAR ANNIVERSARY LIMITED EDITION are damaged or defective, or where any of the contents of an NUDE BEAUTY BOX 10-YEAR ANNIVERSARY LIMITED EDITION are missing, please email us at hello@nudestix.com as soon as possible – please know full or partial refunds cannot be facilitated.

NUDESKIN 30 day money back guarantee allows you to try our skin care products risk free.

Please know that products not declared within 30 days of purchase are not entitled to a refund. We'd love to know more about why this product did not work for you, so we can be sure to make note and provide this welcomed feedback for future improvements.

Please contact us at hello@nudestix.com to obtain your NUDESKIN 30 Day Guarantee Online Return Form.

Upon the completion of the NUDESKIN 30 Day Guarantee Online Return Form a prepaid return label will be issued to you pending your approval for return. Return labels must be submitted to the post office within 5 business days of receiving it via email in order to qualify for a refund . Please allow 7- 10 business days for refunds to be processed back to your original method of payment.

ELIGIBLE PRODUCTS: This “NUDESKIN 30 Day Results Guaranteed” Return Policy applies to individual eligible NUDESKIN products and eligible NUDESKIN kits. Eligible products are: Gentle Hydra-Gel Face Cleanser, Citrus Clean Balm & Makeup Melt, Lemon-Aid Detox & Glow, 5% Citrus Fruit & Glycolic Glow Toner, Blemish Clarifying Moisturizer, Cica Cleansing Jelly Milk, Tight + Bright Face Mask, Kits: Nude Basics, NUDE Essentials 4-Step Citrus Renew, NUDE Essentials for Makeup 4-Step Citrus Renew, and The Ultimate Skin Renewal Kit.

These products are not eligible for the “NUDESKIN 30 Day Results Guaranteed” Return Policy Nudestix makeup, Nudescreen SPF, Nudebody products, Blot & Blur Matte Primer Stick, Nude Glow Peptide Serum, Dewy barrier Hydrating Stick, all 3-piece mini NUDESKIN kits, tools and accessories, merchandise (clothing, water bottles, pouches, bags, hats etc); and gift cards.

ELIGIBLE PURCHASES: This "NUDESKIN 30 Day Results Guaranteed" Return Policy only applies to eligible NUDESKIN products purchased directly from the Nudestix.com / Nudestix.ca website.

ELIGIBLE CUSTOMERS: This "NUDESKIN 30 Day Results Guaranteed" Return Policy is valid for residents of Canada and United States of America only (excluding Alaska, Hawai’i, and US territories and possessions) as follows. Eligible customers must be at least 18 years old or the age of majority in their state of residence if they live in the United States (excluding Alaska, Hawaii, and US territories and possessions). This limitation does not apply to residents of Canada unless the laws of the province in which the consumer resides specifies otherwise.

The "NUDESKIN 30 Day Results Guaranteed" Return Policy is not eligible for purchases from other countries.

This "NUDESKIN 30 Day Results Guaranteed" Return Policy is only available to new Nudeskin customers who have never before purchased an eligible Nudeskin product (as specified in Eligible Products) through the Nudestix.com / Nudestix.ca website.

ELIGIBLE RETURNS: If all other conditions are met, this "NUDESKIN 30 Day Results Guaranteed" Return Policy applies only to eligible Nudeskin products returned to Nudeskin as described below within a period of 30 days from the date of delivery of the eligible product to the customer.

To initiate a "NUDESKIN 30 Day Results Guaranteed" Return Policy return please email hello@nudestix.com. Refunds will be issued to returned products using the return label provided by Nudestix Inc. submitted to the Canadian or United States post office, postage prepaid, within 5 business days of return label retrieval via email. Refunds will be issued to the same original form of payment, including taxes. Please note, your original shipping charges and return shipping costs will not be refunded.

RETURN POLICY EXCLUSIONS: This "NUDESKIN 30 Day Results Guaranteed" Return Policy is not eligible for purchases from countries outside of Canada and the United States is not valid for individuals who have previously participated in the "NUDESKIN 30 Day Results Guaranteed" Return Policy is not valid for employees of Nudestix Inc. does not apply to NUDESKIN products purchased through a third-party retailer or reseller is not available to purchases of eligible Nudeskin products made prior to the commencement of this "NUDESKIN 30 Day Results Guaranteed" Return Policy. does not apply to items that have been customized or personalized. does not apply to items that have been marked as last chance, final sale, or clearance.

GENERAL POLICY DETAILS: This "NUDESKIN 30 Day Results Guaranteed" Return Policy is not transferable. subject to the Nudestix Inc. terms and conditions of sale. subject to verification of eligibility as stated here. subject to the laws of the state or province in which the consumer resides. subject to change, amendment, update, withdrawal or termination at any time without prior notice at sole discretion of Nudestix Inc., but such a change will not affect application of this "NUDESKIN 30 Day Results Guaranteed" Return Policy to customers who have already made a qualified purchase during the time period the program is running. All other returns not covered under the "NUDESKIN 30 Day Results Guaranteed" Return Policy are subject to our standard return policy, which can be found here: https://www.nudestix.com/pages/shipping-returns.

Void where prohibited by law. NUDESKIN 30-day money-back guarantee applies to all Nudeskin products with the exception of Nudescreen products, Nudebody products and Blot & Blur Matte Primer Stick, Dewy Hydrating Barrier Stick, Nudeglow peptide Serum, all 3-piece mini NUDESKIN kits and accessories. All transactions must be completed on Nudestix.com or Nudestix.ca by first time only Nudeskin Buyers.

In accordance with the TikTok Shop Customer Order Cancellation, Return, and Refund Policy and Nudestix return policy, customers are eligible to raise a refund or return within 30 calendars days of order delivery. TikTok shop customers may return a product and get a refund in the following situations below:

• The customer no longer needs the product.
• The customer received a product that did not match the product description provided at the time of purchase.
• The product doesn't fit properly (specific to fashion category products only).
• The fabric, material, or style of the product is not as expected (specific to fashion category products only).
• The color or pattern of the product is not as expected (specific to fashion category products only).
• The shipping box was damaged but the product is in good condition.
• The product was damaged but the shipping box is in good condition.
• The condition of the product upon delivery was defective.
• The wrong product was delivered.
• The product was delivered but is missing a part or has a broken part.
• The package was delivered but an entire item is missing (not just parts or components).
• The package was delivered but not received by the customer.
• The product was delayed in transit and will not arrive on time.
• The product arrived too late.

The return or refund can be initiated by the customer on TikTok platform.
To learn more about the TikTok return policy please refer here

Simply pack your unused products back in their original packaging, take the parcel to your local UPS, Canada Post or Fedex location and send it back to our return address! Make sure to write your order number anywhere on the box and get a tracking number so that your package arrives without delay or complication. We will need these to process your return.

All returns must be sent back to us within 30 days of receiving the order to your address. A reminder that your product must be unused, unopened, unswatched and complete with original packaging (tin, sharpener, cap, paper insert, and any free gifts with purchase eg. Nude Puff Totes, pouches, kits). You will be refunded in full to your original form of payment once we have received the returned products and verified their unused status.

Please note, your original shipping charges and return shipping costs will not be refunded. Once this has all been completed, please send us a note to hello@nudestix.com with your original order number and return tracking information so that we can process your return as quickly as possible.

CA Customers Return Address: NUDESTIX INC. 274 Edgeley Blvd Concord, ON L4K 3Y4

We sincerely apologize for your damaged item. Please send a photo of the damaged product to hello@nudestix.com with your order number and we would be happy to help you with a resolution. No need to send us the damaged item back! Please note, any items purchased outside of a 30 day return window cannot be replaced. For damaged items purchased through a third-party retailer, we're unable to offer compensation. Once our products leave our hands and enter another warehouse, we no longer have control over their shipping, storage, and handling. We recommend reaching out to the retailer directly for any returns or exchanges, as they are better equipped to assist you in line with their policies.